Effective Date: December 2025
Welcome to Glean (“Glean,” “we,” “us,” or “our”). These Terms of Use govern your access to and use of the website located at goglean.ca (the “Website”) and any related services provided by Glean (the “Services”).
1. Why We Exist
Glean exists to help homeowners make more informed decisions about residential solar and energy projects by providing independent education, quote comparison and advisory support.
We aim to improve transparency, reduce confusion and help homeowners better understand their options. Glean does not sell, install, finance, or warrant solar or energy systems.
2. Nature of Services
Glean provides informational and advisory services only.
- We do not perform installations
- We do not manufacture, supply, or sell equipment
- We do not control pricing, timelines, or workmanship
- We do not enter into contracts on behalf of homeowners
Any agreement for goods or services is entered into directly between the homeowner and the installer.
3. No Endorsement or Guarantee of Installers
Installers referenced, introduced or compared through Glean are independent third parties.
Glean:
- Does not endorse or guarantee any installer
- Does not supervise or oversee installations
- Is not responsible for defective work, delays, failures or disputes
The homeowner is solely responsible for selecting an installer and entering into any installation contract.
4. Estimates, Projections, and Assumptions
Any estimates, projections, savings calculations, system performance figures or other forward-looking information provided by Glean are estimates only.
Actual results may vary based on factors outside Glean’s control, including site conditions, installer performance, equipment selection, utility policies and future energy prices.
Glean does not guarantee energy production, cost savings, financial returns or system performance.
5. No Professional Advice
Information provided by Glean is for general informational purposes only and does not constitute legal, financial, engineering, tax or professional advice.
Homeowners should conduct their own due diligence and consult qualified professionals where appropriate.
6. Website Provided “As Is”
The Website and Services are provided on an “as is” and “as available” basis.
Glean makes no representations or warranties regarding:
- Accuracy or completeness of Website content
- Website availability or uptime
- Errors, interruptions, or omissions
Use of the Website is at your own risk.
7. Third-Party Links
The Website may contain links to third-party websites or resources.
Glean is not responsible for the content, accuracy, availability or practices of any third-party websites and does not endorse them. Accessing third-party sites is at your own discretion.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Glean shall not be liable for any loss, damage or injury arising from:
- A homeowner’s selection of an installer
- The performance, failure or conduct of an installer
- Any installation, equipment, workmanship or contract
- Reliance on estimates, projections or third-party information
In no event shall Glean be liable for indirect, incidental, consequential or special damages.
9. Indemnification
You agree to indemnify and hold harmless Glean from any claims, damages, liabilities or expenses arising from your misuse of the Website or violation of these Terms.
(This does not apply to claims arising from Glean’s own negligence or misconduct.)
10. Website Use
You agree not to:
- Use the Website for unlawful purposes
- Attempt unauthorized access to systems or data
- Copy or misuse Website content without permission
11. Right to Withhold or Discontinue Services
Glean provides its Services on a voluntary and discretionary basis. Glean reserves the right, at its sole discretion, to refuse, suspend, or discontinue providing Services to any individual at any time, with or without notice and without obligation to provide a reason, subject to applicable law.
12. Intellectual Property
All Website content, including text, graphics, logos and materials, is the property of Glean and may not be reproduced without written consent.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.
14. Changes to Terms
We may update these Terms from time to time. Continued use of the Website constitutes acceptance of updated Terms.